Returns Policy

This Returns Policy explains how returns and exchanges work. If an appliance arrives damaged or develops a fault, please contact us as soon as possible so we can arrange a repair, replacement, or refund in line with your rights and any manufacturer warranty.

Unused appliances in their original, undamaged packaging may be returned within the period stated at checkout. For hygiene and safety reasons, items that have been installed or used may only be returned if they are faulty.

Please keep your proof of purchase and, where possible, the original packaging. Contact our team to start a return and we will guide you through the next steps.